lalalala asked:


Every electronic business has a phone number where people call to get technical support, and I want to be one of those people who helps people. But I never see any way to apply as one.

Verbal asked:


I am considering a position as the technical analyst dedicated to the executive group at a financial corporation in Minneapolis. I would provide desktop and Blackberry support for about 80 people including the CEO, CFO and other high-level executives. I am wondering what people’s thoughts are on fair compensation for this position. And, if there is anyone else in a similar role that would be willing to share their approximate compensation.
A couple other details - The company is in the Mortgage business and has around 20,000 employees. Also, it would not be a direct employment with the company. A large national IT firm has a contract with them to be the in-house desktop support. The company I would be employed with pays well, 50K plus for other (non-executive) desktop support positions.
New details- The position is paying 22.45/hour. 8-5 Mondy-Friday, no after hours on-call. One week paid vacation and 6 paid holidays. Having about four years of experience in technical support this compensation is far below what I believe to be market. I am looking for another job.

Ines R asked:


I applied for level 2 Dell tech support position, I passed their technical test, passed their classic interview, and am now scheduled for a Technical interview.

What kind of questions will they ask me, what should I be prepared for?