sx24 asked:


Mcafee scan freezes at one particular file all the time. it has a .js extension.

I wanted to contact technical support, but I must pay to get support. Why?

I am already a subscriber. The economy is in dire straits and I am myself going broke.

Avira Antivir premium does not charge you for technical support. Then why Mcafee does?

I have subscription to Avira Antivir premium too, but its not security suite like mcafee. thats why i use mcafee.